How to Start Your Fulfillment Journey with FBC

From zero to global shipping in 5 simple steps. Launch your ecommerce business, manage inventory, and deliver to customers worldwide — all from one integrated platform.

1

Account Setup
Start in Minutes

5

Simple Steps
From Signup to Shipping

24

Hours
Initial Setup Complete

30

Days Free Storage
No Risk Trial


Your 5-Step Journey to Global Sales

A streamlined process designed to get you selling fast — without the usual complexity.

1
Sign Up & Connect

Create your FBC account and connect your online store. We support Shopify, Amazon, eBay, WooCommerce, and custom API integrations.

2
Send Your Inventory

Ship your products from your supplier to our China fulfillment center. We handle receiving, inspection, and storage with 99.99% accuracy.

3
Set Up Your Rules

Define your packaging preferences, shipping rules, and branding requirements. Choose from custom packaging, inserts, and kitting services.

4
Sync & Fulfill

Orders from your store sync automatically. Our team picks, packs, and ships each order with precision. Real-time tracking updates keep your customers informed.

5
Scale Your Business

Monitor performance, optimize your shipping strategy, and grow your sales. We scale with you — no limits on order volume or product range.


Step-by-Step: Your Complete Onboarding Guide

Everything you need to know to get started with FBC fulfillment.

1
Sign Up for Your FBC Account

Visit our website and create your account. Provide basic business information including your company name, contact details, and the type of products you sell. Our team will review your submission and reach out to schedule an onboarding call.

  • Choose your service tier based on your expected order volume
  • Select your preferred integration method (Shopify, API, CSV, etc.)
  • Receive your dedicated account manager's contact information

2
Connect Your Sales Channels

Integrate your online store with FBC's fulfillment platform. Our system automatically pulls orders, updates inventory levels, and sends tracking information back to your store.

  • Shopify: Install the FBC app from the Shopify App Store
  • Amazon: Connect via Amazon Marketplace Web Service (MWS)
  • eBay: Use our eBay integration module
  • WooCommerce: Install the FBC plugin
  • Custom Stores: Use our REST API for seamless integration

3
Prepare Your Inventory for Shipment

Coordinate with your supplier to send products to our China fulfillment center. We provide detailed receiving instructions and an Advanced Shipping Notice (ASN) template to ensure smooth processing.

  • Download and complete the ASN form
  • Share the ASN with your supplier for accurate labeling
  • Get FBC warehouse address and receiving hours
  • Schedule your shipment with your supplier or freight forwarder

Tip: Use our 30-day free storage to test products before committing to larger inventory quantities.


4
Configure Your Fulfillment Rules

Set up your preferences in our system. Once configured, every order will automatically follow your rules — no manual intervention required.

  • Packaging: Choose between standard, eco-friendly, or custom-branded packaging
  • Shipping Rules: Set preferred carriers and service levels by destination country
  • Inserts: Add thank-you cards, promotional flyers, or free samples
  • Kitting: Create bundles or multi-item kits
  • Labeling: Apply custom labels, barcodes, or branding stickers

5
Test & Launch

Place a few test orders to verify the entire workflow. Once confirmed, you're ready to start fulfilling real customer orders.

  • Place 2-3 test orders to verify integration and fulfillment
  • Check packaging quality and shipping speed
  • Confirm tracking updates appear in your store
  • Launch your live fulfillment operations

Go Live: Once approved, your orders will flow automatically. We'll handle the rest.


Getting Started: By Business Type

Choose the path that matches your business model.

New Ecommerce Sellers
  • Start with small inventory to test product demand
  • Use 30 days free storage to minimize risk
  • Connect your Shopify or WooCommerce store
  • Scale gradually as sales grow
Established Brands
  • Migrate existing inventory to our China warehouse
  • Leverage custom packaging to reinforce brand identity
  • Set up automated shipping rules across multiple markets
  • Use API integration for advanced workflows
Crowdfunding Creators
  • Plan fulfillment before campaign launch
  • Coordinate factory pickup after production
  • Set up reward tier sorting and kitting
  • Prepare for DDP/DDP shipping to backers
Dropshipping Entrepreneurs
  • Start with no minimum order quantity
  • Use custom packaging to differentiate your brand
  • Access competitive global shipping rates
  • Scale with zero inventory risk

What Information Do You Need?

To get started quickly, please have the following information ready when you reach out.

Product Details
  • Product category and description
  • SKU count and variations
  • Product dimensions and weight
  • Special handling requirements (if any)
Order Profile
  • Estimated monthly order volume
  • Average order value
  • Peak season expectations
  • Your target markets and countries
Business Information
  • Company name and registration
  • Sales channels (Shopify, Amazon, etc.)
  • Preferred shipping providers (if any)
  • Branding and packaging preferences

Frequently Asked Questions

Most accounts are set up within 24 hours. Integration with your store takes 30 minutes to a few hours depending on the platform. Inventory receiving begins immediately after your shipment arrives at our warehouse.

No. FBC offers flexible month-to-month service agreements. We believe our service quality speaks for itself — you stay because you want to, not because you have to.

Yes. We offer 30 days of free storage for your first shipment. You can send a small test batch to experience our receiving, storage, and fulfillment quality — with no financial commitment.

While we don't directly source products, we can connect you with our network of reliable Chinese manufacturers and suppliers based on your product requirements.

Yes. FBC supports multi-channel selling. You can connect Shopify, Amazon, eBay, WooCommerce, and custom platforms to a single inventory pool, simplifying management across all channels.

You'll be assigned a dedicated account manager who will guide you through onboarding and provide ongoing support. Our support team is available 24/7 for any operational questions or issues.

Your inventory remains safely stored at our facility. You can pause fulfillment at any time and resume when you're ready. Storage fees apply during the pause period.

Ready to Start Your Fulfillment Journey?

Join 100,000+ ecommerce businesses shipping from China. Get your personalized onboarding plan today.